Withdrawal requests are usually processed by our Funding Team within one working day. However, the time needed for the funds to be transferred to your account will vary, depending on your payment method.
The below time frames are purely indicative:
SEPA and local bank transfers withdrawals may take 2-5 working days.
Card withdrawals may take 2-7 working days; however, in some cases they can take as long as 10 working days*.
E-wallet withdrawals may take anything from 10 minutes to a few hours to reflect on your wallet.
All other withdrawal methods are usually received within 1 working day.
*It is important to note that there are payment processors that may take up to 15 working days for the card refund to reflect on your bank account (depending on your country of residence).
You will be notified via email once the processing of your withdrawal request has been completed by our Funding team. Alternatively, you can check the status of your withdrawal on your dashboard under the payments section.‹ Back to Help Center